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Frequently Asked Questions 

Here’s a comprehensive list of FAQs to address common concerns and inquiries about Detecta-Pest’s services in Coffs Harbour, Clarence Valley, and surrounding areas.

General Pest Control Questions

1. What pests do you treat?
We handle a wide range of pests, including:

  • Cockroaches

  • Spiders

  • Ants

  • Silverfish

  • Fleas

  • Bed Bugs

  • Rodents (Mice and Rats)

  • Wasps

  • Maggots

  • Moths

  • Birds

  • Ticks

  • Termites

If you have a pest not listed here, feel free to contact us, and we’ll discuss solutions.

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2. Are your treatments safe for children and pets?
Yes, all our treatments are designed to be safe for children and pets when used as directed. We prioritise environmentally responsible and non-toxic methods wherever possible.

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3. How long do your treatments last?
Our pest control treatments typically last up to 12 months, depending on environmental factors like rain and heat. Regular maintenance is recommended for ongoing protection.

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4. Do I need to leave my home during treatment?
For most treatments, it’s not necessary to vacate your home. However, for specific services (e.g., termite treatments or large-scale infestations), we may recommend temporary evacuation.

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5. How quickly can you schedule a service?
We aim to provide prompt service and can often schedule an appointment within 1–3 business days, depending on availability.

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Termite Treatment Questions

6. Why should I worry about termites?
Termites are a major threat in Coffs Harbour, Clarence Valley, and surrounding areas due to the climate and terrain. They can cause significant structural damage to properties if left untreated.

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7. How do you detect termites?
We use advanced tools, including:

  • Flir E8 Thermal Cameras to detect heat signatures of termite activity.

  • Termatrac T3i Termite Radar for non-invasive inspections.

 

8. What termite treatments do you offer?
We offer a range of termite solutions, including:

  • Termite inspections with detailed reports.

  • Termite baiting systems.

  • Liquid barrier treatments using products like Termidor.

 

9. Can I combine termite services with other pest treatments?
Yes, we offer bundled packages to save you money and provide comprehensive protection for your property.

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End of Lease Pest Treatment Questions

10. What is an end-of-lease pest treatment?
An end-of-lease pest treatment ensures your rental property is pest-free and complies with your rental agreement. This is especially important if you’ve had pets.

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11. What pests are covered in an end-of-lease treatment?
Typically, we target fleas, cockroaches, silverfish, spiders, and other common household pests.

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12. Will I receive proof of treatment?
Yes, we provide a treatment certificate for you to share with your landlord or property manager.

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Tick Eradication Questions

13. How do ticks become a problem?
Ticks thrive in warm, humid climates like those in Coffs Harbour and Clarence Valley. They often inhabit gardens, lawns, and areas frequented by pets.

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14. Are ticks dangerous?
Yes, ticks can transmit diseases to humans and pets. Pets are particularly vulnerable to tick paralysis and other illnesses.

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15. How do you eliminate ticks?
We conduct a thorough inspection to identify tick-prone areas and use targeted treatments to eliminate ticks at every stage of their lifecycle.

 

Apartment Pest Control Questions

16. Do you offer pest control for apartments?
Yes, we provide tailored pest control services for apartments and units, addressing shared walls, common areas, and individual spaces.

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17. What pests are common in apartments?
Cockroaches, ants, spiders, and silverfish are common in apartments. We provide treatments to eliminate and prevent these pests.

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18. Can landlords or property managers book your services?
Absolutely! We work with landlords and property managers to keep apartments pest-free for tenants
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Pricing and Payment Questions

19. How much do your pest control services cost?
Pricing depends on the type of pest, property size, and level of infestation. Contact us for a tailored quote.

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20. Do you offer discounts or packages?
Yes, we offer package deals for combined services, such as termite inspections and general pest treatments.

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21. What payment methods do you accept?
We accept cash, credit/debit cards, and electronic bank transfers.

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Booking and Service Questions

22. How do I book a service?
You can book online through our website or call us directly on 0475 227 942 and we’ll schedule an appointment that works for you.

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23. What areas do you service?
We provide pest control services in Coffs Harbour, Clarence Valley, and surrounding areas.

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24. Do you offer emergency pest control services?
Yes, we offer fast response times for urgent pest issues. Contact us immediately if you need emergency assistance.

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After-Service Questions

25. How long before I see results?
Most pests are eliminated within 24–48 hours after treatment. However, full effectiveness may take up to a week, depending on the pest.

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26. What if pests return after treatment?
Our services come with a guarantee. If pests return within the guarantee period, we’ll re-treat your property at no additional cost.

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Still have questions?
If your question isn’t answered here, contact the Detecta-Pest team directly. We’re happy to provide further assistance and advice!

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