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Privacy Policy

Privacy Policy

 

Last Updated: 15th January 2025

 

]At Detecta-Pest, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws. By using our website or services, you consent to the practices described in this policy.

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, email address.

  • Service Details: Information about your property, pest issues, and service history.

  • Payment Information: Credit card details or other payment information for transactions.

  • Website Usage Information: Data such as IP address, browser type, and cookies for website functionality and analytics.

 

2. How We Use Your Information

We use your information to:

  • Provide and manage our pest control services.

  • Communicate with you regarding appointments, invoices, and updates.

  • Improve our website, services, and customer experience.

  • Process payments securely.

  • Comply with legal obligations.

 

3. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties except as necessary to:

  • Provide services (e.g., sharing details with subcontractors performing pest control).

  • Process payments through trusted third-party providers.

  • Comply with legal or regulatory requirements.

 

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system can guarantee absolute security.

 

5. Your Rights

You have the right to:

  • Access your personal information.

  • Request corrections to inaccurate or outdated information.

  • Withdraw consent for marketing communications at any time.

 

To exercise these rights, please contact us using the details below.

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics.

You can disable cookies in your browser settings, but this may limit website functionality.

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

 

8. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website with the updated date at the top.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Detecta-Pest

Email: detect@detectapest.com.au

Phone: 0475 227 942

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