Terms and Conditions
Last Updated: 15th January 2025
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Welcome to Detecta-Pest! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our pest control services, you agree to comply with these Terms. Please read them carefully.
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1. Definitions
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“We,” “Us,” “Our” refers to Detecta-Pest, its employees, and authorized representatives.
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“You,” “Your” refers to the customer or website user.
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“Services” refers to pest control and related services provided by Detecta-Pest.
2. Use of Website
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The content on our website is for general informational purposes only. We do not guarantee its accuracy, completeness, or timeliness.
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You agree not to use the website for unlawful or unauthorized purposes.
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Unauthorized use of this website may result in a claim for damages or legal action.
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3. Booking and Service Delivery
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Quotes and Estimates: Any quotes or estimates provided are valid for 30 days unless otherwise stated.
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Appointments: It is your responsibility to ensure access to the property at the agreed time. Failure to do so may result in rescheduling fees.
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Service Guarantee: We aim to provide effective pest control solutions. However, environmental factors and property conditions may affect the longevity of results.
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4. Payments
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Payment terms will be communicated before service commencement. Full payment is required upon completion of services unless prior arrangements are made.
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We accept various payment methods, including cash, credit/debit cards, and electronic transfers.
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5. Cancellation Policy
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Cancellations or Rescheduling: Appointments can be canceled or rescheduled with at least 24 hours’ notice. Late cancellations may incur a fee.
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No-Show Policy: If you fail to provide access to the property without notice, you may be charged for the scheduled service.
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6. Limitations of Liability
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We take reasonable care in delivering our services; however, we are not liable for:
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Indirect or consequential damages.
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Damages resulting from pre-existing conditions or structural issues.
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Pest infestations caused by external factors outside our control.
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Our liability is limited to the cost of the service provided.
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7. Warranty
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We offer warranties on certain services, as detailed during your appointment. Warranty terms may vary based on the pest type, treatment method, and environmental factors.
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The warranty does not cover new infestations or damage caused by pests beyond our control.
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8. Privacy
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Your use of our services is governed by our Privacy Policy. By engaging with us, you agree to the collection, use, and storage of your personal information as described in the policy.
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9. Intellectual Property
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All content on this website, including text, images, and logos, is owned by or licensed to Detecta-Pest. Unauthorized use or reproduction is prohibited.
10. Changes to Terms
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We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our website or services constitutes acceptance of the updated Terms.
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11. Governing Law
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These Terms are governed by the laws of [Insert State/Territory], Australia. Any disputes will be resolved in the jurisdiction of [Insert State/Territory].
Contact Us
For questions about these Terms, please contact us:
Detecta-Pest
Email: detect@detectapest.com.au
Phone: 0475 227 942
By using Detecta-Pest’s website or services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website or engaging our services.